Health Care Insurance

health care safety and quality

Archive for the ‘Protect your Family’


dealing with a diagnosis

Every person is different of course and every person’s disease or condition will affect them differently. Research shows that after getting a diagnosis many people have similar reactions and needs.

This list describes five basic steps to help you cope with your diagnosis, make decisions, and get on with your life.

  1. Step 1: Take the time you need. Do not rush important decisions about your health. In most cases, you will have time to carefully examine your options and decide what is best for you.
  2. Step 2: Get the support you need. Look for support from family and friends, people who are going through the same thing you are, and those who have “been there.” They can help you cope with your situation and make informed decisions.
  3. Step 3: Talk with your doctor. Good communication with your doctor can help you feel more satisfied with the care you receive. Research shows it can even have a positive effect on things such as symptoms and pain. Getting a “second opinion” may help you feel more confident about your care.
  4. Step 4: Seek out information. When learning about your health problem and its treatment, look for information that is based on a careful review of the latest scientific findings published in medical journals.
  5. Step 5: Decide on a treatment plan. Work with your doctor to decide on a treatment plan that best meets your needs.

As you take each step remember this: Research shows that patients who are more involved in their health care tend to get better results and be more satisfied.

Source: Agency for Healthcare Research and Quality



15 Million Americans will have have surgery this year - are you ready?



Are you facing surgery? You are not alone. Every year, more than 15 million Americans have surgery.

Most operations are not emergencies and are considered elective surgery. This means that you have time to learn about your operation to be sure it is the best treatment for you. You also have time to work with your surgeon to make the surgery as safe as possible. Be active in your health care to have quality care.

Your regular doctor is your primary care doctor. He or she may be the doctor who suggests that you have surgery and may refer you to a surgeon. You may also want to find another surgeon to get a second opinion, to confirm if surgery is the right treatment for you. You might want to ask friends or co-workers for the names of surgeons they have used.


Make sure you ask some questions of your primary care doctor and surgeon before you have surgery. There are good reasons for asking these questions as the answers will help you make the best decisions.

Your doctors should welcome questions. If you do not understand the answers, ask the doctor to explain them clearly. Bring a friend or relative along to help you talk with the doctor. Research shows that patients who are well informed about their treatment are more satisfied with their results.





Here are some more questions that will help you recieve the best health care.

How Much Will the Operation Cost?

Even if you have health insurance, there may be some costs for you to pay. This may depend on your choice of surgeon or hospital. Ask what your surgeon’s fee is and what it covers. Surgical fees often also include some visits after the operation. You also will get a bill from the hospital for your care and from the other doctors who gave you care during your surgery. Before you have the operation call your insurance company. They can tell you how much of the costs your insurance will pay and what share you will have to pay. If you are covered by Medicare, call 1-800-MEDICARE (1-800-633-4227) to find out your share of surgery costs.

What Are the Benefits of Having the Operation?



Ask your surgeon what you will gain by having the operation. For example a hip replacement may mean that you can walk again with ease. Ask how long the benefits will last. For some procedures, it is not unusual for the benefits to last for a short time only. You may need a second operation at a later date. For other procedures, the benefits may last a lifetime.

When finding out about the benefits of the operation, be realistic. Sometimes patients expect too much and are disappointed with the outcome or results. Ask your doctor if there is anything you can read to help you understand the procedure and its likely results.

What Are the Risks of Having the Operation?

All operations have some risk. This is why you need to weigh the benefits of the operation against the risks of complications or side effects.

Complications are unplanned events linked to the operation. Typical complications are infection, too much bleeding, reaction to anesthesia, or accidental injury. Some people have a greater risk of complications because of other medical conditions. There also may be side effects after the operation. Often, your surgeon can tell you what side effects to expect. For example, there may be swelling and some soreness around the incision.

There is almost always some pain with surgery. Ask your surgeon how much pain there will be and what the doctors and nurses will do to help stop the pain. Controlling the pain will help you to be more comfortable while you heal. Controlling the pain will also help you get well faster and improve the results of your operation.